PRIVACY POLICY

This Privacy Policy describes how www.blackhandboutique.com (the “Service”, “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using the Services, you acknowledge you have read and understood this Privacy Policy.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@blackhandboutique.com.
 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for business purpose: shared with our processors including shipping company, custom clearance company, payment service provider and Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card number, email address, and phone number)
  • Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you.
    • Disclosure for business purpose: shared with our processor Shopify.
    • Personal Information collected: name, contact information, billing address, shipping address, payment information, including credit card number, email address, and phone number.
  • Personal Identifiers
    • Purpose of collection：Providing you with the products, services and support you request; Processing your transactions and shipping your orders; Communicating with you about your account or transactions; To better understand your interests in order to provide you with promotional information, relevant content, product recommendations, surveys, questionnaires, and other materials; Improving our products, services and operations; Conducting data analytics; Providing personalized services you request; Ensuring compliance with our Company policies and rules and the law, or as we believe is necessary to protect, enforce or defend the legal rights, privacy, safety or property of ourselves and others; to authenticate goods.
    • Source of collection: collected from you.
    • Disclosure for business purpose: shared with our processors including shipping company, custom clearance company, payment service provider, authentication service provider, affiliates, social networks, advertising and analytics service provider.
    • Personal Information collected：name, postal address, email address, online identifier, mobile number, IP address.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
 
We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

NameFunctionDuration_abUsed in connection with access to admin.2y_secure_session_idUsed in connection with navigation through a storefront.24h_shopify_countryUsed in connection with checkout.session_shopify_mUsed for managing customer privacy settings.1y_shopify_tmUsed for managing customer privacy settings.30min_shopify_twUsed for managing customer privacy settings.2w_storefront_uUsed to facilitate updating customer account information.1min_tracking_consentTracking preferences.1ycUsed in connection with checkout.1ycartUsed in connection with shopping cart.2wcart_currencyUsed in connection with shopping cart.2wcart_sigUsed in connection with checkout.2wcart_tsUsed in connection with checkout.2wcart_verUsed in connection with shopping cart.2wcheckoutUsed in connection with checkout.4wcheckout_tokenUsed in connection with checkout.1ydynamic_checkout_shown_on_cartUsed in connection with checkout.30minhide_shopify_pay_for_checkoutUsed in connection with checkout.sessionkeep_aliveUsed in connection with buyer localization.2wmaster_device_idUsed in connection with merchant login.2yprevious_stepUsed in connection with checkout.1yremember_meUsed in connection with checkout.1ysecure_customer_sigUsed in connection with customer login.20yshopify_payUsed in connection with checkout.1yshopify_pay_redirectUsed in connection with checkout.30 minutes, 3w or 1y depending on valuestorefront_digestUsed in connection with customer login.2ytracked_start_checkoutUsed in connection with checkout.1ycheckout_one_experimentUsed in connection with checkout.session
 

Duration of Cookies

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

Your Choices

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Third-Party Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Children

We attach great importance to the protection of personal information of minors (especially children), Children under the age of 16 or the equivalent age as specified by law in your jurisdiction are not intended to use our products or services. If we become aware that personal information has been collected by us from a person under the age of 16, we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 16, contact us via info@blackhandboutique.com. We will remove the relevant information as soon as possible.
The guardian of the child can view the personal information of the children we have collected, withdraw their consent to allow us to collect the personal information of the children, and request us to delete the information of the children we have collected. If you need to view, update, or delete the above information, please contact us via info@blackhandboutique.com.
If you are a guardian, please check out whether the children under your guardianship use BHB services without your consent.

Your Rights

We respect your rights to your personal information. You can contact info@blackhandboutique.com to exercise your rights below.

Right to Confirm and Access

We inform you how we collect and process personal information through This Privacy Policy or in the form of a privacy policy or notice of the specific product or service. You have the right to confirm or reject such collection and processing via a check box or other methods. However, after you reject, some features that require your explicit authorization and consent to use may no longer be available. You can directly access the personal information you have provided to us in the interface of our products or services. For those that you are unable to access, you can send an email to info@blackhandboutique.com. We will handle it promptly after receiving your email.

Right to Correct

When your personal information is changed, or when you find that your personal information collected and processed by us is inaccurate or incomplete, you have the right to ask us to make corrections or additions. You can directly correct or modify some of your personal information on the relevant product/service function pages.

Right of Erasure

When your personal information collected by us has fulfilled the purpose of collection or is no longer required, or when you find that our collection and processing of your personal information violates the provisions of laws and regulations or this Privacy Policy, you have the right to ask us to delete the relevant personal information. For personal information that we have not provided you with a channel for correction or deletion, you can request that it be corrected or deleted by contacting info@blackhandboutique.com.
However, we may not grant your deleting request in some situations, for example, if you ask us to delete your transaction data when we are legally obligated to keep a record of that transaction to comply with the applicable local law. Please also kindly note that if you request to delete your information from our products and services, we may not remove the corresponding information from the backup system immediately due to some applicable local laws and technological limitations. However, we will securely store your personal information and isolate it from any further processing until the backup is updating or can be deleted or made anonymous.

Right to Withdraw Consent

If we process your personal information based on consent, you have the right to withdraw that consent at any time by contacting us by info@blackhandboutique.com.
If you withdraw your consent, you may not be able to continue receiving the part and/or full benefit of BHB and its Service. The withdrawal of your consent or authorization will not affect the validity of our previous processing activities based on your consent.

Right to Restrict Processing

You have the right to request our restriction on the processing of your personal information. We shall consider the grounds regarding your restriction request. If the grounds are in compliance with applicable data protection laws, we will process your personal information under applicable circumstances under such laws and notify you before the restriction of processing is lifted.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.